FeverBee Is Hiring A Community Manager
The Online Community Guide wrote: We’re hiring a community manager for a terrific new project. We’re building an exclusive community for people that love the data and psychology side of communities as...
View ArticleAlmost Every Branded Community Fails – Some Case Studies
The Online Community Guide wrote: I recently searched for “online community” on a marketing site. It gave me a long list of organizations which have launched a community over the last five years. Here...
View ArticleInside TheCR Network: Summer Slowdown for Online Communities
The Community Roundtable wrote: It was the last week of June and a discussion started inside TheCR Network on dips in community engagement. The member who started the discussion had a newer community...
View ArticleModerators Make Mistakes, But Dishonesty Betrays Deeper Issues
ManagingCommunities.com wrote: Bar Rescue is a television show where Jon Taffer, a bar and nightclub consultant, tries to help bars that are struggling financially. I was watching an episode on Monday...
View ArticleSocial Media Support: Why Customers Care About Customer Care [INFOGRAPHIC]
AllTwitter wrote: Did you know that close to half of all people worldwide expect customer support from social networks? Unfortunately, 61 percent of users feel that companies do not communicate...
View ArticleProduct is Nothing: Community is Everything
The Community Manager wrote: Once upon a time there was this thing called “brand loyalty.” It was the type of thing that kept people religiously adhered to one specific brand, no matter the true...
View Article26 social stats from 2013 you should know (and use for your next presentation)
Social Fresh wrote: Originally published on FAVES & CO Hate it when you need a good social media stat and you don’t know where to look? FAVES + CO. wants to make it as easy as possible for you to...
View ArticleHow to Create an Online Community That Turns Customers Into Advocates
Online Community Blog wrote: Chief Marketing Officers have a lot on their minds – from nuts and bolts lead generation to brand management to partner development. So, it’s a big deal that customer...
View ArticleFortune 500 Companies Are Bullish On Social Media (And Twitter Most Of All)...
AllTwitter wrote: Did you know that more than three-quarters (77 percent) of Fortune 500 companies have an active Twitter account, and that the most-followed Fortune 500 corporate profile on Twitter...
View ArticleComments for building and maintaining a community – #CMGRHangout
Participated in a great hangout about “Comments for building and maintaining a community”. It was a lot of fun, I hope you enjoy it.
View Article2014′s Top 100 Community Managers on Twitter
Once again Little Bird has put together a list of the top Community managers on twitter and I’m proud to be on the list. This year they included a list of blogs, which might be how you got here. Here...
View ArticleHow to remove barriers while building tech communities
Technology is the present and future of today’s society. It’s getting so big that elementary and middle schools are beginning to offer “Intro to Coding” for their students to get an early grasp on...
View ArticleTraits of a Community Manager – 2009 to 2014: Some Things Just Don’t Change
You see post about Traits of Community managers pop-up from time to time and for the most part they do a good job. Way back in 2009, I posted one where I polled actual, honest to goodness, Community...
View Article5 steps to success for new community managers
So you’ve decided to become a community manager? Nice choice, if I do say so myself! This week’s CMGRHangout is a perfect one hour snippet of what life is like as a community manager and how to set...
View Article#CMGRHangout presents: Scaling a Network of Communities (Storify)
We often talk about how to scale a community as it grows, but how do you scale an entire network of communities? What frameworks can you put in place and how do you prioritize your time? At what point...
View Article#CMGRHangout presents: Personal Growth for Community Managers (Preview)
When building a community it’s important to also take time out to make sure your growing yourself as a person and a leader. What do you do for personal growth? Join us for this week’s #CMGRHangout...
View Article#CMGRHangout presents: Scaling a Network of Communities (Preview)
We often talk about how to scale a community as it grows, but how do you scale an entire network of communities? What frameworks can you put in place? How do you prioritize your time? At what point do...
View Article#CMGRHangout presents: How to Deal: Habits of Successful Community Managers...
The job of community manager is often described as one requiring passion, both for social media and the brand being represented. And while that’s true, sometimes demanding hours and unhappy customers...
View ArticleDiscovering you: Identifying effective tactics to re-charge at work
It’s mid-morning, you’ve already had tens of customer inquiries, your boss just stopped by to ask you for a blog post by the end of the day, and your phone battery just died. It’s early afternoon, you...
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